In the Main ECMS Dashboard (accessed by the eCommunities icon in the top left), choose the SETTINGS tab (shown above). EDITING THIS ACCOUNTS DETAILS will allow you to set which emails your website will interact with for various functions.
Customer Service Email: receives any Customer Service requests submitted from your website.
Support Email: receives any Support requests submitted from your website.
ECMS Notices Email: receives important notices from eCommunities regarding ECMS.